HI guys, Han here!
Today's updates should be very short!
Jin - The Astronaut Orders
Unless you have combined shipping with the BTS Photo Folios, all of these orders (POs & LDs) have now been invoiced for shipping this past weekend! If you've already paid your shipping then you can expect your order to ship this week.
BTS Photo Folios
I am waiting on just one more order to arrive from Weverse, and the shipping boxes to arrive tomorrow. If you ordered just a singular copy, the boxes provided by Weverse are far too big and will be very expensive to ship, hence why I'm buying some smaller boxes myself. I should have sent all the shipping quotes for these by Wednesday, so if you stay vigilant, I should be able to ship your order by the end of the week.
Other Shipments
If you paid for shipping last week, it will be shipped this week without fail so please sit tight if you haven't received your tracking information yet.
Korean Addresses
A few of you have experienced issues when it comes to paying and having shipping to your Korean addresses, so here are a few things I think can help:
Pre-save your Korean address on your profile on this website so it's available for you when you check out.
Make sure a 'default address' is not selected when you are going through the PayPal checkout.
If your order goes through with your international address, please use the form on the contact page and update me with your Korean address (in Korean) and Korean phone number as soon as your order is placed! That way I can update it on my end straight away.
I appreciate it's a glitch for some but it makes me have to do things twice on my end if you wait until I've already quoted you for international shipping (which involves measuring, weighing and plugging everything into the system to get an accurate quote T v T) It would be a great help to me if you let me know about the problem before I've started packing, and doing it through the website rather than Twitter DMs means the information is on hand for me too.
Upcoming Holiday
It's still a bit early but I did want to give a heads up: I will be going on holiday to the UK from Dec 19th - Jan 1st! It's my first time home in 3.5 years since moving to Korea and obviously, I can't pack and ship orders when I'm not here.
I will still be taking orders for any merch drops, however anything that arrives in this time won't be shipped until the new year. Indigo and Jin's Photo Folios *should* arrive to me before I go on holiday, but as Weverse is slow as hell and the post office isn't open on the weekend, there is a smmmmaall chance those items won't ship until after I come back. Just want to give everyone a heads up!
That's all for today ^^ I hope you're all staying warm as the weather cools down (or vice versa for my Aussies!)
Magic & Purple Hearts,
Han
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